Store Policies

  • No cash/check refunds or credits back to credit cards. Store Credit or Exchange Only.
  • Original Store Receipt required on all returns, exchanges and manufacturer warranty claims.
  • Returns must be in original unworn/unused condition, in original packaging, and accompanied by original tags within 30 days of purchase.
  • ALL SALES FINAL on clearance and special sale items.
  • No returns/exchanges on used/worn products, including unstrung rackets that have been strung and pre-strung rackets that have been play-tested. Worn shoes cannot be returned.
  • Original store receipt (and service charge where applicable) required on all manufacturer warranty claims.
  • The Racket Doctor, Inc., reserves the right to refuse service to any customer.
  • ALL WARRANTIES MUST BE HANDLED DIRECTLY WITH THE MANUFACTURER BY THE CONSUMER.